Most of us have probably interacted with chatbots one way or another - while shopping online or planning a holiday. The majority of users agree that chatbots significantly improve customer experience. Chatbots are always available, they do not make mistakes, they are intuitive and easy to use. Additionally, chatbots are a great solution for those [...]
Continue Reading Currently, one of the dominating trends in ecommerce is the fusion of online shopping and messaging applications. This model has earned the name “conversational commerce” and is literally changing the way people shop online. Chatting with a virtual shop assistant adds the personalization that traditional online shopping lacks. The customers appreciate it for the new [...]
Continue Reading Do you remember old chatbots - originally incapable of anything but offering pre-scripted spam ads? The “ask, and you shall receive” concept hasn’t actually worked until recent days. Chabots aren’t new in the tech world, though they have hit the mainstream only in 2016. It was the first wave of AI technology introduced to the [...]
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