Tag: Bot


14 Jun 2018
build a chatbot tommy hilfiger screenshot

How Do You Build a Personal Shopping Assistant for Messaging Platforms?

Сustomer service plays a significant role in building an effective marketing strategy. Many commercial organizations devote much time and effort to establish omnichannel customer service to build a stable core of loyal audience. Those businesses that are among leaders in providing qualified customer services get a serious advantage over their competitors. With the continuously improving [...]
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22 May 2018
chatbot development screenshot

What is a Сhatbot? The Guide for Rookies

“Chatbot” is short for “chatting robot”, that is, a robot that is supposed to chat with you. Basically, a chatbot is a piece of software that imitates human conversation. However, this explanation does not show the wide variety of possible chatbot implementations and does little justice to the technology behind it. Thus, let’s look at [...]
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14 May 2018
chatbot develop ups screenshot

Chatbots in Logistics and Supply Chain: How Do Companies Like UPS Benefit from Chatbots?

Most of us have probably interacted with chatbots one way or another - while shopping online or planning a holiday. The majority of users agree that chatbots significantly improve customer experience. Chatbots are always available, they do not make mistakes, they are intuitive and easy to use. Additionally, chatbots are a great solution for those [...]
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21 Mar 2018
enterprise chatbot

Chatbots Join the Enterprise: Here Is How Exactly

Chatbots have become a significant part of today’s digital marketing strategies for numerous companies like H&M and Disney. While the use of chatbots for communication with customers and sales generation cannot surprise anyone, how can enterprise chatbots become in handy for businesses? According to a report published by Juniper Research, chatbots can cut global operational [...]
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20 Sep 2017
Cleo chatbot

Plum, Chip, Trim, Cleo: How Do These Money-Saving Chatbots Work behind the Scenes?

As promised, after all the recent hot talks about chatbots in the fintech industry, we’ve started to explore how the most successful of them work. Modern money-saving chatbots (Trim, Plum, Chip, Cleo) perform through existing messaging platforms such as Facebook Messenger, Skype, Slack, and SMS. Trim: AI assistant that cuts off recurring charges To get [...]
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